Noble Connection is a registered charity in England and Wales (Charity No. 1186037), operating as a humanitarian aid organisation delivering programmes in Afghanistan. In this policy, "we", "us" and "our" refers to Noble Connection.
We are the data controller for personal information collected through our website, donation processes, email communications and other contact channels. This means we are responsible for deciding how and why your personal data is used.
Our commitment: We only collect the personal data we genuinely need, we protect it carefully, and we never sell it to third parties. Your information exists to help us serve you — not to generate revenue.
This Privacy Policy applies to all personal data we collect when you visit our website, donate to our programmes, subscribe to our communications, contact us, or otherwise engage with Noble Connection.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently.
We collect personal data in the following circumstances:
Website usage data is collected via cookies and analytics tools. See the Cookies section for more information.
We do not intentionally collect special category data (such as health, ethnicity or religious beliefs) unless you have voluntarily provided it in correspondence. If you do provide such information, it is treated with the highest level of care and only used to respond to your specific enquiry.
We use your personal data for the following purposes:
| Purpose | Examples |
|---|---|
| Processing donations | Sending donation receipts, processing Gift Aid claims, sending programme updates to donors |
| Donor communications | Impact updates, annual reports, Ramadan/Zakat communications, programme news |
| Responding to enquiries | Answering questions about our programmes, corporate partnerships, volunteering |
| Legal and regulatory obligations | Maintaining Gift Aid records as required by HMRC, filing with the Charity Commission |
| Improving our services | Analysing website usage to improve user experience and content |
We will never use your personal data for purposes incompatible with those for which it was collected, and we will not share your data with third parties for their own marketing purposes.
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases:
When you subscribe to our newsletter or marketing communications, we rely on your explicit consent. You can withdraw your consent at any time by clicking "unsubscribe" in any email or by contacting us directly.
When you make a donation, we process your data as necessary to fulfil our obligations in relation to that transaction — including issuing receipts and processing Gift Aid.
We may process data on the basis of our legitimate interests as a charity — for example, sending impact updates to existing donors, or responding to corporate enquiries. Where we do so, we have balanced our interests against your rights and are satisfied that our use is reasonable, expected and does not override your interests or freedoms.
We are required to retain certain financial and donor records to comply with HMRC Gift Aid requirements and Charity Commission reporting obligations.
We retain personal data only for as long as necessary for the purposes for which it was collected, and in accordance with our legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Donation records | 7 years | HMRC Gift Aid requirements |
| Email marketing subscribers | Until unsubscribed + 12 months | Consent-based — withdrawn on unsubscribe |
| General correspondence | 3 years | Legitimate interests / reference purposes |
| Website analytics | 26 months | Standard analytics retention period |
| Gift Aid declarations | 6 years after the last donation | HMRC requirement |
When data is no longer required, it is securely deleted or anonymised.
Under UK GDPR, you have the following rights in relation to your personal data. We will respond to all requests within one month.
You can request a copy of the personal data we hold about you (a Subject Access Request).
You can ask us to correct any inaccurate or incomplete personal data we hold about you.
You can ask us to delete your personal data in certain circumstances — for example, if we no longer need it or if you withdraw consent.
You can ask us to restrict processing of your data in certain circumstances while a dispute is resolved.
Where we process your data by automated means based on consent or contract, you can ask us to provide it in a machine-readable format.
You can object to processing based on legitimate interests, including direct marketing. We will stop processing unless we have compelling grounds to continue.
To exercise any of these rights, please contact us at [email protected]. We will verify your identity before processing the request.
Right to complain: If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113. We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO.
Our website contains links to external websites including JustGiving, the Charity Commission register, and our social media profiles (Instagram and X/Twitter). This Privacy Policy applies only to Noble Connection's own website and services.
We are not responsible for the privacy practices of any third-party website. We encourage you to read the privacy policy of any site you visit via a link from our website.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. The "last updated" date at the top of this page will always reflect the most recent version.
If we make significant changes — particularly any that affect how we use your personal data — we will notify you by email (if you are a subscriber or donor) or by displaying a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have any questions, concerns or requests relating to this Privacy Policy or the personal data we hold about you, please contact us:
Noble Connection
Registered Charity No. 1186037 (England & Wales)
Email: [email protected]
Phone: 020 3633 8996
We aim to respond to all data-related requests and complaints within one month of receipt. In complex cases, we may extend this by a further two months, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO):